Services & Features
SILVER
GOLD
PLATINUM
  24/7/365 Remote Monitoring & Management
Included
Included
Included
  Scheduled Preventative Maintenance, Remote or On-Site
Included
Included
included
  Anti-Virus, Anti-Malware, Critical/Security Updates Management & Support
Included
Included
Included
  TeamViewer Remote Management & Support
Included
Included
Included
  4-Hour Maximum Initial Response Time
N/A
Included
N/A
  2-Hour Maximum Initial Response Time
N/A
N/A
Included
BUNDLE PRICE
$29
$49
$99

MONTHLY PER DESKTOP MAINTENANCE AND SUPPORT1

IT support Los Angeles

MONTHLY PER SERVER MAINTENANCE AND SUPPORT1

1 Excludes non-branded hardware; equipment past life expectancy; cost of replacement parts;

   non-manageable hardware

  Services & Features
SILVER
GOLD
PLATINUM
  24/7/365 Server NOC Remote Monitoring & Management
Included
Included
Included
  Scheduled Preventative Maintenance, Remote or On-Site
Included
Included
Included
  Anti-Virus, Anti-Malware, Critical/Security Updates Management & Support
Included
Included
Included
  TeamViewer Remote Management & Support
Included
Included
Included
  24/7/365  Router, Firewall Policies Support & Service
N/A
Included
Included
  Next Business Day Response Time
Included
N/A
N/A
  4-Hour Maximum Initial Response Time
N/A
Included
N/A
  2-Hour Maximum Initial Response Time
N/A
N/A
Included
BUNDLE PRICE
$199
$399
$499


  • Project-based:                            One (1) time fee based on project evaluation                                                                                           (Migrations, Upgrades, and Infrastructure relocation)
  • Subscriber's Hourly Rate:             $125 for Server Support; $79 for Desktop Support
  • Non-Subscriber's Hourly Rate:      $195 for Server Support; $119 for Desktop Support (3-hour minimum)
  • Managed IT Services:                   Cost contingent upon site survey and evaluation, custom subscription                                                    plan available to meet all your support needs


                                                            rates double after business hours, weekends, and holidays

1 Excludes non-branded hardware; equipment past life expectancy; cost of replacement parts;

   non-manageable hardware